Privacy Policy

This Privacy Policy explains how Gwenth collects, uses, and shares information when you use our website and AI-powered prospecting platform (the “Service”).

1. Information We Collect

We collect information in a few ways:

• Account and workspace data like name, email, company, team settings, and billing details.
• Prospecting data you provide or upload, such as ideal customer profiles, lead lists, and outreach notes.
• Usage data such as feature interactions, log data, device information, and cookies.
• Communications including support tickets and feedback.

2. How We Use Information

We use information to:

• Provide, maintain, and improve the Service.
• Personalize workflows and recommend relevant features.
• Secure the platform and prevent abuse.
• Communicate with you about updates, support, and billing.
• Comply with legal obligations.

3. How We Share Information

We do not sell personal information. We may share information:

• With vendors that help us operate the Service (e.g., hosting, analytics).
• With your organization’s administrators for enterprise accounts.
• When required by law or to protect Gwenth’s rights.
• In connection with a merger, acquisition, or asset sale.

4. Data Retention

We retain information for as long as needed to provide the Service, meet legal requirements, resolve disputes, and enforce agreements. You may request deletion of your account data, subject to applicable retention obligations.

5. Security

We use reasonable technical and organizational safeguards to protect data. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You can access, update, or delete your account information by contacting us. You may opt out of marketing communications at any time. Depending on your location, you may have additional privacy rights.

7. Cookies and Analytics

We use cookies and similar technologies to run the Service, remember preferences, and understand usage. You can control cookie settings through your browser.

8. International Transfers

If you access Gwenth from outside the United States, your information may be processed in the United States or other jurisdictions where we operate.

9. Children’s Privacy

The Service is not intended for children under 16, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will post changes on this page and update the “Last updated” date when appropriate.

11. Contact

Questions? Email us at hello@gwenth.com.